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TickITplus: how to improve the processes and obtain maturity certified.

Workshop at Pinni B, Room 1029, Kanslerinrinne 1, University of Tampere

On Monday 20th August 2012, BCS and Tampere University will be hosting a workshop, titled ‘TickITplus: how to improve the processes and obtain maturity certified’

The workshop has been designed to describe the benefits and components in TickITplus and how to use it for improvement of the processes as well as undertaking a formal certified capability assessment. The project to develop TickITplus is being run by the Joint TickIT Industry Steering Committee, (JTISC), which is made up of a number of key stakeholders from all areas of the IT industry.

The first and most obvious aspect of TickITplus is the introduction of process capability assessment into certification. Rather than take the CMMI approach, the ISO/IEC 15504: Process Assessment, is being used as the method of determining the process capability and organisational maturity.

By allowing optional inclusion of additional key IT standards, TickITplus incorporates these aspects under one process and certification umbrella, allowing the capabilities of these processes to be covered by the same assessment method. At present two requirement standards have been covered, ISO 9001 and ISO/IEC 20000-1 and in future further Requirement Standard will be included, e.g. ISO/IEC 27001.

Formal improvement is another key aspect of TickITplus. While undertaking and demonstrating improvement is a key requirement of SIO 9001, TickITplus builds it into the auditing process itself. Improvements will have to be planned, implemented, reviewed and built into the formal assessment process.

At this workshop, you will:

The workshop will take place at the School of Information Sciences, Pinni B 1029.

The day starts at 9.30am and is estimated to finish at 4.30pm, with lunch and coffee breaks.

The cost for the workshop will be 300E.

For a full breakdown of the workshop, please see below:

Agenda 20/8 Tampere

9:00 Registration, Refreshments and Networking
Historical background and reason for TickITplus Folke Nilsson Quality IT, ITQ and JTISC
Introduction and benefits of TickITplus Peter Lawrence Chairman of JTISC
Break and Refreshments
  • Overview and components
  • Benefits from using the Business Process Library (BPL)
  • Constructing your Process Reference Model (PRM)
David Wynn TickITplus Assessor Omniprove Ltd
12:00
  • Constructing your Process Reference Model (PRM)
  • Assessors and practitioners
  • Comparison between TickITplus and CMMI
David Wynn
Break and Refreshments
  • How a process oriented QMS can be linked to CMMi
  • How it has helped us to improve our processes
  • How TickITplus could do the same thing?
Capgemini Finland Johanna Ruikka Quality Lead
TickITplus client example reflecting on their experiences implementing TickITplus and their lessons learnt.Nexor Ltd Irene Dovey Business Improvement Manager
Question & Answer SessionTickITplus Panel
16:00Summary & CloseFolke Nilsson
16.30Finish

You can also download the information as a pdf format leaflet here

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